Cookie Policy
Learn how we use cookies and similar tracking technologies to improve your browsing experience. We are committed to complete transparency in our data practices, ensuring you maintain full control over your preferences while navigating our AI-powered ecosystem.
This Cookie Policy explains how Parts Hub E-Transaction Complex - L.L.C - S.P.C uses cookies, local storage, session tokens, and similar web technologies to power, secure, and optimize our B2B automotive ecosystem. We believe in 100% transparency regarding how data is stored on your devices while interacting with our AI estimating tools and spare parts marketplace.
1. What Are Cookies & Session Tokens?
Cookies are small text files stored on your computer or mobile device when you visit a website. In modern SaaS platforms like PARTS HUB, we also utilize HTML5 Local Storage and JSON Web Tokens (JWT) to maintain encrypted user sessions, remember corporate workshop preferences, and ensure seamless authentication across disparate API services without requiring constant re-logins.
2. Categories of Technologies We Use
We classify our cookies and tracking mechanisms into four distinct operational buckets:
Strictly Necessary (Operational) Cookies
These are essential for the PARTS HUB platform to function securely. They include authentication tokens, Cross-Site Request Forgery (CSRF) protection mechanisms, server load-balancing identifiers, and API gateway routing keys. Because they are vital for security and contract execution, these cannot be disabled.
Functional & Preference Cookies
These remember your customized workspace settings. They store your selected localization preferences (such as English vs. Arabic language displays), default currency selections (AED vs. USD), table column sorting in real-time RFQ dashboards, and active repair bay filters.
Performance & Telemetry Cookies
To ensure our computer vision AI damage models respond in seconds, we deploy telemetry cookies that measure network latency during high-resolution accident photo uploads. These metrics help our cloud engineers identify regional bandwidth bottlenecks across MENA data centers and optimize CDN asset delivery.
B2B Workflow Analytics
We use anonymized analytical tools to understand how corporate users navigate between claim triage screens, spare parts bidding interfaces, and job card approvals. This data directly guides our product roadmap and user experience improvements.
3. Third-Party Integrations
When utilizing specialized features on PARTS HUB, trusted third-party providers may set cookies on your device. For instance, our integrated mapping telematics (used for real-time tracking of last-mile spare parts delivery) and enterprise payment gateways set session cookies to verify transaction integrity and prevent fraud.
4. How You Can Control Your Preferences
You maintain full authority over non-essential cookies. You can manage or clear stored cookies at any time through your browser settings (Google Chrome, Microsoft Edge, Mozilla Firefox, or Apple Safari). Note that if your corporate IT department enforces strict domain group policies that block local storage or session tokens, certain parts procurement workflows or live estimating dashboards may not function correctly.
5. Policy Updates & Inquiries
As our AI capabilities and regional B2B integrations evolve, we may update this Cookie Policy. Notice of material changes will be broadcast via your corporate dashboard.
Privacy & Telemetry Concerns
Parts Hub E-Transaction Complex - L.L.C - S.P.C
Office no: 307, Nawat Building - Al Mawasim St - Al Hisn - Abu Dhabi, UAE
Email: info@armph.ae
Phone: +971 50 199 9050